Guaranteed high-quality connection
24/7 prompt support
Call management and recording
Secure communication channel
Integration with all popular CRMs
Savings on international calls
Call distribution algorithms
Competitive rates
What is
IP telephony?
The principle of operation is simple: your voice from the phone is converted into a digital format, compressed and transmitted over the Internet. At the other end, your voice is received and played back so that the other person can hear you.
IP telephony has many advantages over fixed lines: it is easily scalable, allows integration with CRM and call management, and also allows you to set up an answering machine, which will reduce the burden on the management department.
Will satisfy any client
Making, receiving, and forwarding calls
You can call a contact by selecting any connected device: smartphone, desk phone, or
web client. During a conversation, you can transfer the call or connect it to any other contact.
Chat, audio and video conferencing with colleagues for
convenient communication
3CX algorithms allow you to create conferences with more than 100 participants without loss of quality or freezes. There is also the ability to securely correspond and send files in the built-in chat.
Mobile apps for iOS and Android
You can always monitor and make calls thanks to the app on your mobile phone.
3CX Live Chat & Talk
You can integrate a live chat into your website so that your agents can quickly answer visitors' questions. You can integrate a live chat using a WordPress plugin or a javascript module.
Recording conversations
Monitor the quality of service by recording conversations. This feature also allows you to record important moments, and if necessary, you can join the call to resolve difficult situations.
Contact us – we are always in touch!
Fill out the form and our specialists will quickly answer your questions
Tel: +38 044 123 45 67
PRO 👍
Functionality
🔸 Expansion
🔸 Apps for iOS and Android
🔸 Windows and web client
🔸 Call log
🔸 Forwarding busy
🔸 Forwarding without response
🔸 Music on hold
🔸 Scheduled backup
🔸 Web conferences
up to 100 participants/td>
🔸 Voicemail
🔸 Chat for the site
🔸 Click2Call browser extension
🔸 CRM integration
🔸 Real-time call listening
🔸 Transcription and conversation search
🔸 Real-time statistics and monitoring
🔸 Call recording restrictions (start/stop)
Cost:
from $260 /year
Enterprise 👑
Functionality
🔸 Expansion
🔸 Apps for iOS and Android
🔸 Windows and web client
🔸 Call log
🔸 Forwarding busy
🔸 Forwarding without response
🔸 Music on hold
🔸 Scheduled backup
up to 250 participants
🔸 Web conferences
🔸 Chat for the site
🔸 CRM integration
🔸 Real-time call listening
🔸 Transcription and conversation search
🔸 Real-time statistics and monitoring
🔸 Call recording restrictions (start/stop)
🔸 Skill-based call routing
Cost:
from $315 /year
Our price list
Will satisfy any client
10+
years on the market
100+
integration
20+
certified engineers
40+
supplier partners
Frequently Asked Questions
1. What is IP telephony?
IP telephony (VoIP) enables voice calls via the internet, replacing traditional phone systems and reducing costs while allowing flexible number management.
2. What are the advantages compared to traditional telephony?
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Lower call rates, especially for international calls.
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Easy scalability: new numbers can be added in minutes.
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Integration with CRM/ERP systems, online chats, and more.
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Access to call statistics, recordings, queues, and call center tools.
3. Do I need special equipment?
No. A computer or IP phone with internet access is enough. Mobile apps are also available.
4. What is the call quality like?
High quality — as long as there is a stable internet connection. We configure QoS, reserve lines, and monitor systems to ensure reliability.
5. Is it easy to scale the system as the business grows?
Yes. You can add new users, numbers, and lines in just a few clicks through the admin panel.